Question 1

How does the 3-day free trial work?

Accepted Answer

Click 'Start 3-day free trial' and enter your card details in our secure Stripe checkout. Nothing is charged today. You get full Pro access immediately. On day 4, your card is charged $16.99 for the first month. Cancel any time before that and pay absolutely nothing.

Question 2

What happens after my free trial ends?

Accepted Answer

Your subscription automatically converts to a monthly Pro plan at $16.99/month. You receive a reminder email 1 day before the trial ends. If you cancel before day 4, your access is cancelled and you are never charged.

Question 3

Can I cancel anytime?

Accepted Answer

Yes, at any time without any questions. Go to your account settings, click Cancel subscription, and your plan ends at the end of the current billing period. No lock-in, no penalties.

Question 4

Can I switch between monthly and annual billing?

Accepted Answer

Yes. You can upgrade from monthly to annual at any time from your account settings — the remaining days on your current month are prorated. Switching from annual to monthly takes effect at your next renewal date.

Question 5

Do you offer refunds?

Accepted Answer

If you are charged and feel the product didn't deliver value, contact us at hgtsolutions@outlook.fr within 3 days of the charge and we will review your case. See our full refund policy for details.

Question 6

How is Pro Listing FBA different from ChatGPT?

Accepted Answer

ChatGPT is a general-purpose AI. It has no understanding of Amazon's A9 algorithm, keyword density requirements, character limits, or what actually converts in your product category. Our AI was fine-tuned specifically on 25,000+ high-performing Amazon listings and built around Amazon's ranking logic. It's the difference between a generic writer and an Amazon specialist.

Question 7

What Amazon marketplaces are supported?

Accepted Answer

The Pro plan supports all 10 major Amazon marketplaces: United States, United Kingdom, Germany, France, Italy, Spain, Canada, Mexico, Japan, and Australia.

Question 8

How many competitors can I analyze per listing?

Accepted Answer

Up to 10 competitors per listing, plus our auto-discovery feature that automatically finds the top-ranking competitors for your specific product category.

Question 9

What does 'A9-optimized' mean?

Accepted Answer

A9 is Amazon's search ranking algorithm. An A9-optimized listing is structured to maximize both search relevance (so Amazon shows your product for the right queries) and conversion rate (so buyers click and purchase). This covers keyword placement in titles and bullets, character usage, benefit-driven copy structure, and backend keyword strategy.

Question 10

Is my product data secure?

Accepted Answer

Yes. We do not store your product descriptions or competitor data beyond what is needed to generate your listing. Your data is never shared with third parties or used to train models on behalf of competitors.

Question 11

Do I need to be brand registered to use Pro Listing FBA?

Accepted Answer

No. The tool works for any Amazon seller: individual sellers, professional sellers, and brand registered sellers alike. Brand registration unlocks A+ Content on Amazon's side, but our listing generator works regardless of your account type.

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